Our hotels look for people who excel in their role, and are committed to delivering excellent experiences for guests. People who create confidence, encourage success and make it happen! 

Our company is located two and a half hours drive from Sydney, in the heart of Australia's oldest wine region. It offers picturesque vineyards and scenic golf course greens, making it an ideal location for a weekend escape, family holiday, wedding celebrations or conference. We are currently looking for a Front Office Manager to join our motivated and passionate leadership team at the beautiful hotel.

In this role you'll be responsible for the efficient and effective running of the Front Office Department. This role contributes to developing an engaged and motivated Front Office team that can deliver a superior branded guest experience. Reporting to the Executive Assistant Manager, you'll ensure that the hotel meets and complies with all quality and operational standards, be fully conversant with all hotel emergency procedures and will be required to work a variety of shifts.  

To succeed in this role you will be an innovative and confident leader who can anticipate our guest needs and consistently deliver a memorable customer experience. You will be passionate about developing your team's potential and always looking for opportunities to engage and inspire them to create "moments" for our guests.

Qualifications

• Ideally you'll have previous experience in a front office environment, with a minimum of 3 years perfoming at a high potential Duty Manager level, and have at least 1 year experience in a leadership role either at an Assistant Front Office of Front Office Manager level. 
• Your knowledge and previous experience working at our companyand/or our brand will be highly regarded. You're known for your ability to lead by example and know how to get the best out of your team to make things happen. 
• You will have excellent communication, time management and problem solving skills, be fully conversant in hotel emergency procedures and be proficient with property management systems preferably Opera. 
• This is a great opportunity for a candidate who wants to leverage their front office and leadership skills, and continue to grow and deliver in a large complex environment within a global hotel company.

In return, we'll give you great benefits including free duty meals and parking, hotel and travel discounts world wide and a fantastic leadership opportunity to develop your career. Most importantly, we'll give you Room to be yourself. 

If this sounds like the perfect move for you, apply online now! Get in touch and tell us how you could bring your passion and your individual skills to IHG.

Come and join our team!