Required Qualifications/Primary Job Requirements:

- Superior verbal and written communication and interpersonal skills.

- Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.).

- Previous sales & service experience in a retail or contact centre environment.

- Familiarity with website technology, website navigation and terminology associated with eCommerce.

- Flexibility with work schedule; weekends as required.

- Must have authorisation to work in the UK.

- Fluent written and spoken English and German is essential.

Preferred Qualifications:

- University degree.

- Prior use of Customer Relationship Management systems.

- Additional EU language skills.

- Luxury sales & service experience.