Responsibilities:
• Is aware of store targets and actively works to meet or exceed these by using all the resources available inside and outside of the store
• Identifies improvement opportunities and communicates suggestions to store management to drive commercial success
• Is a role model for customer service and boosts sales and Brand experience by using advanced sales techniques and appropriate elements of the adidas customer service model
• Shares his/her customer service experience and trains selected team members to fi ne-tune their service skills
• Uses advanced Category expertise and enthusiasm for the Brand to drive sales and customer loyalty in his/her Category
• Guides and trains selected members of the team on basic core and seasonal product knowledge
• Maintains an appealing, easy-to-shop environment for customers by consistently executing visual merchandising and housekeeping standards.