Responsibilities:
- Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and effectively use all available store resources to meet or exceed them
- Identify sales and KPI improvement opportunities and communicate suggestions to store management to address them and drive commercial success
- Be a role model for customer service and meeting or exceeding customers’ expectations
- Make all customers feel welcome and provide them with efficient, courteous and professional services
- Familiarize with all aspects of merchandises and proactively seek to increase product and brand knowledge to provide customers with practical recommendations
- Promote internal VIP program while leveraging all available promotion activities.