Qualifications:

- Degree in Hospitality Management or equivalent

- Minimum 1 year work experience in a department such as Butler / Front Office Operations / Guest Services or Relations Operations

- Experience in handling protocol, royalties, TOP VVIPs, celebrities

- Middle East experience preferably

- Luxury 5 star hotel/resort experience only

- Excellent written and verbal communication in English and Arabic is a plus

- Highly organized, result-oriented with the ability to be flexible and work well under pressure

- Must have the ability to handle a multitude of tasks and guest requests

- Knowledge in Micros-Fidelio (Opera) Property Management System

- Strong guest service orientation and training skills background

- Ability to work independently and prioritize responsibilities