Qualifications:
- Degree in Hospitality Management or equivalent
- Minimum 1 year work experience in a supervisory role such as Front Office Supervisor / PABX Supervisor / Guest Relations Supervisor / Concierge Supervisor
- Luxury 5 star hotel/resort experience
- Middle East experience preferably
- Excellent written and verbal communication in English and Arabic is a plus
- Highly organized, result-oriented with the ability to be flexible and work well under pressure
- Must have the ability to handle a multitude of tasks and guest requests
- Knowledge in Micros-Fidelio (Opera) Property Management System
- Strong guest service orientation and training skills background
- Ability to work independently and prioritize responsibilities
The successful candidate will demonstrate the following:
- Enjoy working with others to achieve common goals
- Act with personal professionalism and integrity at all times
- Always conduct business honestly and fairly
- Prioritise workload effectively and be organised and structured at work
- Manage own time and pay attention to detail
- Display a positive attitude, even under pressure
- Committed to meeting and exceeding all performance standards
- Constantly look to develop own professional skills and abilities
- Perform job tasks in line with established policies and procedures
- Always try to provide a top-quality experience to all our business contacts.
If you feel you are the right candidate for this role, please apply online by attaching your CV (featuring a recent picture of you) and a cover letter.