KEY DUTIES AND RESPONSIBILITIES

- Ensure guest needs and expectations are met by providing an efficient and professional service.

- To ensure that a friendly, courteous and professional service is provided at Club at all times.

- Is creative and ensure that the activities at club are fun filled and educational.

- To be able to identify return children, guests and VIPs.

- To ensure that each guest contact session is a delightful experience for guests.

- Never say "No".Always find a way to exceed the guest's needs and is consistent in service delivery.

The successful candidate will demonstrate the following:
- Enjoy working with others to achieve common goals
- Act with personal professionalism and integrity at all times
- Always conduct business honestly and fairly
- Prioritise workload effectively and be organised and structured at work
- Manage own time and pay attention to detail
- Display a positive attitude, even under pressure
- Committed to meeting and exceeding all performance standards
- Constantly look to develop own professional skills and abilities
- Perform job tasks in line with established policies and procedures
- Always try to provide a top-quality experience to all our business contacts.