About Your Job:

As the Inside Sales Coordinator, you will support the Sales Executives from an office base and be responsible for managing and developing relationships with the Airways Corporate/Leisure customers. You will engage in day to day work with the Sales Executives, interfacing with various other departments within the company. You will also be accountable for keeping the accounts and databases updated, and assist Account Managers in maximising revenue contribution to exceed revenue targets.

Specific accountabilities include:

• Monitoring and analysing sales and performance of customers, identifying and addressing shortfalls and formulating solutions with Sales Executives
• Ensuring full administration support is delivered to Sales Executives through Head Office, Customer Relations and Marketing
• Coordinating and supporting all contract processes with Sales Executives
• Providing effective, proactive communication of all sales and marketing activities and pricing initiatives to sales teams and customers to ensure that QR maintains a high profile and presence in the market
• Managing and monitoring Sales Executive’s expenditure budgets on a day to day basis
• Supporting Sales Executives to create and implement marketing and incentive schemes, within budget, to drive incremental business

About You:

You will need a trade or vocational qualification combined with a minimum of four years of job-related experience working for an airline. You will need solid exposure to airline sales and marketing and will, ideally, have experience providing support to a team of salespeople. You will also have excellent customer service, budget management and analysis skills and be proficient in the use of Microsoft Office, Excel in particular. You will need to be fluent in English (written and oral) to be effective in this role.