Key responsibilities include:

• Assisting in the creation and development of third party service level agreements including monitoring and managing operational performance and confirming compliance with established policy and procedures.
• Representing company's interests at all Ports and building strong relationships with airport operators and other major stakeholders. 
• Delivery of customer experience, operational, financial and safety goals and KPI's for Jetstar Airways across all NZ ports.
• Contribution to the continual enhancement of Port performance against agreed objectives and KPIs including short-term and long-term business planning.
• Engagement of third party suppliers to ensure consistent representation of the Jetstar brand and values.

To be successful in this role, you will be an operational leader, passionate about leading developing service-based professionals at all levels. You will pride yourself on your communication, organisation and coaching skills with an eye for working smarter and with efficiency.

Key criteria includes:

• Experience managing either a port or other operational unit will be highly regarded
• Exposure to leading and managing large teams with proven track record in consistently exceeding set metrics
• Experience with dealing in a complex business environment and engaging, negotiating with, and influencing stakeholders at all managerial levels, both internally and externally
• Experience managing third party supplier relationships will also be very highly regarded.