Company:
Work Abroad
Location:
Dubai
Department:
Hospitality
Employment Type:
Full Time
DUTIES/ RESPONSIBILITIES:
Serves guests their food and beverage in prompt, courteous manner as per the standard sequence of service.
Ensure that the outlet is clean, neat and tidy and ready to accept guests.
Up-sell or promote all specials advertised in the outlet as well promoting slow moving items.
To have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and up sell alternatives.
Responsible for all side duties described in the job task check list and to complete all side work prior to the opening and closing of the restaurant
To stock all supplies & glassware ordered by the bar manager.
To maintain knowledge of bar inventory and wine selection to respond properly to guest questions.
To maintain a thorough knowledge of beverage recipes and mixing procedures.
To have an extensive knowledge of cocktails and mocktails.
To assist in maintaining responsibility for the set up and cleanliness of entire bar and adjoining lounge area at all times.
To display beverage selection in an attractive manner.
To ensure that the bar is stocked with “mise-en-place” and kept clean and tidy at all times.
To ensure that bar guests receive their orders promptly and courteously.
To be knowledgeable of all ingredients and prices of the food and beverage listed on the menu.
To handle guest enquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests.
Demonstrates teamwork by cooperating and assisting co-workers as needed.
To ensure that all potential and real hazards are reported and rectified immediately.
COMPETENCIES:
Minimum of 2 years’ experience in a similar role, preferably in a five star hotel / upmarket bar environment.
Background in Restaurant Reservations is an advantage
Strong communication skills, enthusiastic, flexible and high attention to details
Flexibility to work longer hours as per business demand