Job Description:

• Conduct passenger check-in.
• Prepare and issue tickets and boarding passes.
• Assist pre-boarding passengers and provide information on flight schedules and routes.
• Act as Ground Hosts and Hostesses.

Qualifications

• Strong customer focus gained through previous customer service experience.
• Excellent interpersonal and communication skills combined with a strong commitment to teamwork.
• Proven problem resolution skills and the ability to multi-task.
• Accustomed to working within strict timelines in order to maintain on-time departures while ensuring Safety First at all times.
• Available for shift work - early mornings, evenings, weekends and statutory holidays.
• High school diploma or academic equivalent.

Conditions of Employment:

• Eligible candidates must be Canadian citizens (or have landed immigrant status), be willing to undergo and successfully pass a two (2) weeks full-time training (attendance is mandatory).
• Candidates must also pass security clearance and obtain the Transport Canada security card (MOT). (To obtain this security clearance candidates must undergo a thorough criminal background search, please see Transport Canada website for additional details).

LINGUISTICS REQUIREMENTS

• This position requires linguistic fluency. Priority will be given to candidates completely fluent in English and French.
• Candidates fluent in English, French and one or more of the following languages will also be considered: Japanese, Korean, Cantonese, Mandarin, Spanish, Italian, German, Arabic, Hebrew, Portuguese or Greek.