Responsibilities:

• Be knowledgeable and confident in the presentation, demonstration and application of all products and looks within the Burberry Beauty Range
• Consistently deliver an exceptional level of customer service, exhibit the Burberry behaviors and adhere to grooming guidelines
• Be able to ask high value questions and understand the customers’ needs in order to personalize their experience
• Be able to advise customers on how to use the product and share applications tips so that the customer can recreate their look at home
• Introduce fragrance to every customer as part of the Beauty consultation
• Link make-up to fashion: offer a Burberry experience that sees make-up intrinsically connected to fashion. Be able to advise Customers on accessories that could complement the make-up look and make-up that complements the Ready to Wear
• Connect with customers, create customer profiles and cultivate the relationship in a personalized way to establish and maintain a loyal customer base.
• Achieve individual sales targets and be aware of store sales targets.