Job Description
You will be required to:
- Review business processes, identify improvements and map the processes
- Develop and maintain the Enterprise Architecture for the business
- Define and analyze business requirements
- Propose IT solutions that are aligned to the Enterprise Architecture and IT Application roadmap
- Develop deep domain knowledge on the Operations applications (running J2EE technology)
- Provide project and application support which will include defining/reviewing business requirements for new projects and enhancements, and taking responsibility of system integration, testing and resolution of incidents reported for the systems under your charge
- Develop project management skills and participate actively in planning, scheduling, and implementing projects assigned to you
- Manage enhancements in Operations applications
- Manage vendors to ensure they provide efficient development and maintenance support and smooth running of Operations applications
- Monitor and track the resolution of problems reported and enhancements to ensure vendors provide a satisfactory service level in accordance with the Service Level Agreement (SLA)
- Minimize the risk of outsourcing in application maintenance by overseeing the security and control issues for program loads and data patching
- Manage escalated issues raised by business users and provide advice / guidance to users
- Provide SME (Subject Matter Expert) advice on applications, when required
- Work with vendors to plan and execute security patching, software version control and maintain application road-map
- Conduct regular review of application portfolio and technical landscape to identify redundancy and operational inefficiency and to recommend and implement alternate solutions
- Track and identify feasible airline IT applications and technologies for potential adoption by business
Required Skills
You must have a degree in Information Technology and/or related fields. Experience in business analysis, business re-engineering, SDLC, and major IT projects would be an advantage. Knowledge of J2EE technology running on JBose/Weblogic platforms is required.
You will also be required to project manage and communicate with various stakeholders.
Please complete a copy of our application form and submit it together with your online application via our recruitment system.
We thank all applicants for their interest and regret that only shortlisted candidates will be notified.