KEY DUTIES AND RESPONSIBILITIES

• Ensure that you fully understand the business strategy and positioning of the our brand, and that you are able to effectively articulate this positioning in the marketplace.
• Maintain a personal up-to-date knowledge on all our product and service offerings, and the products, services, rates and new developments of key competitors, and an awareness of general industry trends.
• Approach personal sales activities from a strategic perspective, understanding the relative importance and priority of the current account base, and directing personal sales efforts accordingly.
• Continually review the actual production of each account against the potential for that account, and review suggestions for improvement with department leadership.
• Focus on assertively establishing new client contacts and developing detailed information on the potential revenues from these accounts.
• Insert any market-segment specific responsibilities here
• Achieve personal financial and non-financial performance objectives, working with department leadership to ensure these objectives are met.
• Take responsibility for your own professional development, ensuring that you have the financial literacy, negotiation and face-to-face selling skills needed to successfully do your job.
• Maintain accurate management status reporting on business results, and associated action planning.
• Practice effective cost control and adhere to internal procedures for approval of expenditure
• Actively participate in client familiarization trips, site inspections, sales trips and roadshows as required to meet the sales targets of the hotel.
• Liaise effectively with all operational colleagues, providing support and information to ensure accurate delivery of our promise
• Drive opportunities to upsell and cross-sell our products
• Maintain a full working knowledge of the IT support tools used in the world of sales today, including sales-specific software, property PMS, the Microsoft Office toolset
• Ensure that all administration is processed quickly and efficiently.