Job Description

Operational
•Coordinating with other Department (Finance, Reservation, Sales and HR). And handling communication emails and paperwork
• Taking care of records payroll updates (HITS) ; Duty Roster, tracking vacation, sick leave, and absence.
• Orients new talents by making them familiarized with the hotel Policy and Procedures, Who is Who, and all the necessary information related to the department.
• Handling user access paperwork for Opera, master key, SGR, StarwoodOne
• Coordinating with Finance with missing folios , checks, and correspondence
• Reviewing Front office staff transaction (e.g. city ledgers, payment, rebates ) and guest profiles
• Taking care of Front office stationaries, supplies and SPG items etc.
• Preparing Training requirements, and delivering training needs for the department
• Handling parking income tracking and coordinating with Finance Department
• Liaising information to the department 
• Covering Duty manager/Front office Supervisor if needed

Requirements

•Excellent communication skills
•Previous experience as a GSA
•Computer literate and previous experiences with Opera are an advantage 
•Flexibility and ability to coordinate with other department.