Job Description

Reporting to the Housekeeping Manager, the role of Housekeeping Attendant will be to ensure apartments are serviced to an exceptional standard, giving guests a wow factor on arrival and a pleasurable experience for the duration of their stay.

Duties of Role

• Removing used bed linen and towels to be taken away for laundry.
• Cleaning and sanitising bedrooms, bathrooms, kitchens and living areas.
• Vacuuming, mopping, dusting and polishing surfaces.
• Preparing beds with fresh linen for new guest arrivals.
• Replenishing rooms with fresh towels, toiletries and condiments for new guest arrivals.
• Emptying bins of general waste, ensuring correct disposal.
• Carrying out inventory checks and reporting any missing items to Housekeeping Manager.
• Using the in-house washing machine and dryer for any items not sent to laundry.
• Reporting any damages or left property to Housekeeping Manager.
• Documenting number of soiled linen items for Housekeeping Manager.
• Ensuring communal/public areas are clean, welcoming and smell fresh at all times.
• Ensuring trolleys and housekeeping stock rooms are kept well organised at all times.

This is a guideline of general tasks within the role and not an exhaustive list.

Skills and Experience Required

• Excellent cleaning skills and experience.
• Attention to detail.
• Two previous employer references.
• Experience working in a hotel or serviced apartment environment is preferred.

While working at company and Serviced Apartments, staff and/or contractors are expected to represent the high standards of the Company brand.

All staff are expected to have a positive attitude towards work, be approachable and friendly to guests and colleagues, have a passion for customer service and ensure good communication, team work and attention to detail at all times.

Hours of Work

Various contracts are available. Hours of work must meet the needs of the business and be able to work weekends.