Job description

• Act as single point of entry for assigned Technical Change Requests

• Lead and motivate the teams for reviewing through implementation to completion of the change

• Control submitted CR on completeness and assist requester of a technical change request in completing the request documentation if appropriate

• Initiate the review process by calling in a team of experts from different functions like Global Quality Management, Supply Chain, Regulatory Affairs, Strategic Business Units, technical functions from Head Quarter and/or the manufacturing sites

• Ensure that all aspects for the implementation of a change are adequately documented and corresponding activities are defined and assigned by setting up task list / timelines considering stakeholder’s feedback and all potential impact of the change on the product and its supply

• Monitor milestones to ensure project is implemented according to defined dates and objectives

• Proactively communicate status to stakeholders

• Monitor KPIs on Change Management performance

• Escalate any relevant issues to management

Qualifications

• BS/BA in Business, Logistics, Science or an equivalent qualification.

• 5 years of experience in the pharmaceutical industry in Change Management, Technical Support or Change Management.

• Excellent Project Management Skills

• Able to manage several initiatives in parallel

• Profound experience in Microsoft Project, Microsoft Office and Change Management applications

• Effective language skills in English and German to communicate technical and non-technical issues to various levels of management within and outside the BCC

• Proactive and analytical approach, solution oriented with the ability to solve problems and set priorities

• Decision finding concerning the trade-offs between business decisions

• Flexibility to adapt to a fast moving and international environment

• Excellent interpersonal skills and a high degree of customer focus

• Skills to effectively resolve conflicts in a team environment

• Strong drive to succeed

• Further language skills are an asset

• Understanding of legal, regulatory and GMP/GXP environment in OTC marketing and manufacturing