Requirements 
- The ideal candidate is a decisive, action oriented individual who takes ownership of open issues and who has the ability to interface successfully with engineering teams, colleagues and management.

- 1 - 2 years of relevant experience in customer facing roles; preferably gained from a technology driven, fast moving environment

- Proven capacity to troubleshoot problems: research and find answers to consumer questions

- Excellent organization and planning skills

- Comfortable user of PC Windows XP, MAC and CRM systems and tools

- Affinity and passion for new technology, wireless digital consumer products, all things electronic, digital audio.