Job description

The purpose of this role is to drive and optimize sustainable growth for the existing retail stores in the MEA+ region by meeting or exceeding agreed KPI targets such as Sqm Sales, Conversion and UPT. Always keeping in mind the company’s high standards of customer experience through managing the Mystery Shoppers, developing / organizing trainings together with Central office.

Store Operations & Revenue Generation:

Create and drive a high performance culture by setting clear expectations, analyzing stores’ performance, holding partners area-managers accountable and giving appropriate and prompt feedback.

• Manage and optimize store operating procedures
• Setting and monitoring KPI’s. Drive sales in the stores in order to meet the PVH targets thru developing and growing a customer focused approach within the stores, understanding competition and keeping the partners motivated.
• Analyzing the business KPI’s as well as local retail trends and needs and providing feedback within MEA+ retail team on merchandising stock, selection and pricing.
• Maintain awareness of the PVH organization within each partner.
• Generating high mystery shopper scores.
• New store openings 360 degree support.

Requirements

• Bachelor’s Degree
• Minimum of 5 years retail operations within an international environment, preferably Middle East or/ and Africa. Ideally in apparel, fashion, lifestyle.
• Strong management skills
• Fluent in English (any other language of the region is a +)
• Excellent communication skills including impactful presentation skills
• Advanced numeracy and literacy, with strong Microsoft IT skills
• Willing to travel.