Job Summary
- Greet customers when they enter the shop, offer assistance in locating merchandise, and respond to questions regarding merchandise.
- Display merchandise in a neat, eye-appealing manner.
- Restock items as necessary, check expiration dates, and discard expired items.
- Keep storeroom neat and clean.
- Complete customer purchases, process all payment types, and process returns, refunds, and exchanges.
- Verify customer identification as required.
- Maintain appropriate cash levels in cash drawer, turn in all property monies and receipts, and ensure deposits/cash drops are verified.
- Follow checklist for opening and closing shop.
- Secure shop and monitor customer activity to prevent losses due to merchandise theft and damage.
- Report accidents, injuries, and unsafe work conditions to manager.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
- Speak with others using clear and professional language; answer telephones using appropriate etiquette.
- Develop and maintain positive working relationships with others.
- Comply with quality assurance expectations and standards.
- Reach, bend, twist, pull, and stoop; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time.
- Perform other reasonable job duties as requested by Supervisors.
Our company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.