Job Summary
- Inspect grooming and attire of staff, and rectify any deficiencies.
- Communicate with guests, other employees, and/or departments to ensure guest needs are met.
- Ensure staff is working together as a team.
- Monitor dining rooms for seating availability, service, safety, and well being of guests.
- Complete work orders for maintenance repairs.
- Complete scheduled inventories of supplies, food, and liquor.
- Check stock and requisition necessary supplies.
- Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times. Communicate last call at designated closing time.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
- Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
- Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
- Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, and thank guests with genuine appreciation.
- Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
- Ensure adherence to quality expectations and standards.
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance.
- Stand, sit, or walk for an extended period of time.
- Perform other reasonable job duties as requested by Supervisors.
Our company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. We do not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.