Duties:

- Provide superior customer service to our clients on inbound phone calls.
- Transfer customer calls to appropriate staff.
- Outbound calling will be necessary to verify new users
- Identify, research, and resolve customer issues using proprietary company
software.

In addition, your career path may include venturing within the Operations department like in technical support or IT; even positions across others like Analytics or Global Data.
Join Global Customer Support to build a rewarding career in Bloomberg!

Requirements:

- Ability to provide exceptional customer service to our Global clientele
- Strong telephone etiquette
- Excellent verbal and written communication skills
- Multi-tasking skills and ability to work well under pressure
- Strong problem solving skills
- Ability to be a team player
- Experience in a call center environment preferred
- Ability to work weekends and holidays

** The role requires answering calls and solving queries with Mandarin-speaking customers of Bloomberg's products and services in Asia Pacific; The ability to read, write, and speak Mandarin is essential