Job Summary  

• Promote a fun and relaxing atmosphere for guests in all recreational activities and areas by expressing an upbeat and enthusiastic attitude.
• Provide information to guests about available recreation facilities, activities, lessons, and equipment.
• Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
• Oversee activity in the recreational facility, respond appropriately in accordance with local operating procedure in the event of an emergency, and provide assistance to injured guests until the arrival of emergency medical services.
• Obtain, fold, and stack towels according to company procedures.
• Conduct inventory of supplies, materials, and equipment and inform supervisor/manager of low supply items.
• Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
• Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
• Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.
• Speak with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Comply with quality assurance expectations and standards.
• Reach, bend, twist, pull, and stoop; move over sloping, uneven, or slippery surfaces; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time.
• Perform other reasonable job duties as requested.

Our company is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Our company does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.