As C&E Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The C&E Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a C&E Executive will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue

• Seek opportunities to increase sales and conversions within the Team

• Manage an events schedule to maximise yield

• Focus on a consistently executed up-selling approach

• Build strong relationships with customers to fully understand their needs

• Arrange and carry out Hotel show rounds

• Ensure the complete administration and execution of all planned events

• Participate in hotel promotional activities

A C&E Executive is always working on behalf of Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Good organisational and administration skills

• Positive attitude and good communication skills

• Commitment to delivering a high level of customer service

• Confident telephone manner

• High level of IT skills

• Excellent grooming standards

• Demonstrated previous experience working in a Sales environment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems

• Demonstrated previous experience working in the Conference & Events function

• Qualification, degree, or certification in a relevant field