As GC&E Sales Executive, you will maximise revenue opportunities in the areas of group reservations, conferences and events by driving sales leads and increasing conversions. The GC&E Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business. Specifically, a GC&E Sales Executive will perform the following tasks to the highest standards:

• Receive and convert incoming enquiries to achieve targets and maximize revenue

• Seek opportunities to increase sales and conversions within the Team

• Manage an events schedule to maximise yield

• Focus on a consistently executed up-selling approach

• Build strong relationships with customers to fully understand their needs

• Arrange and carry out Hotel show rounds

• Ensure the complete administration and execution of all planned events

• Participate in hotel promotional activities

A GC&E Sales Executive is always working on behalf of Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Good organisational and administration skills

• Positive attitude and good communication skills

• Commitment to delivering a high level of customer service

• Confident telephone manner

• High level of IT skills

• Excellent grooming standards

• Demonstrated previous experience working in a Sales environment

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems

• Demonstrated previous experience working in the Conference & Events function

• Qualification, degree, or certification in a relevant field