As a Training Manager, you are responsible for identifying and providing training to internal customers to deliver an excellent staff experience. A Training Manager would also be required to assist departments in achieving training objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Provide quality training to internal customers

• Assist in coordinating and administering Vocational Qualification

• Adhere to in-house training plan

• Identify training and development needs systematically throughout the hotel in conjunction with Line Managers/Head of Department and HR Manager.

• Assist Line Manager/Head of Department in achieving training objectives and review on a monthly basis

• Prepare, organise, administer and conduct in-house training courses ie. Recruitment and Selection, Discipline and Grievance

• Ensure new employees have received departmental and legal training

• Hold monthly Departmental meetings with trainers to ensure training needs are being covered

A Training Manager is always working on behalf of Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Previous experience in HR/training

• Positive attitude

• Good communication and people skills

• Committed to delivering a high level of customer service, both internally and externally

• Excellent grooming standards

• Flexibility to respond to a range of different work situations

• Ability to work under pressure

• Ability to work on their own or in teams

• Very high level of English and Hebrew

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• CIPD qualified

• Knowledge of hospitality