Main Duties

• Receiving orders from customers / Converting it to pcs if it is in grams

• Placing it using B2B portal

• Coordinating with Head office to attain the Order Confirmation

• COmmunicating the OC with the customer

• Following up on the order / approval

• Collecting payment in advance (for advance payment customers)

• To check with Head office if the customer account is OK to send the shipment (For customers who have a credit term with us)

• Coordinate with the customer and customer service in Head office to release the shipment

• For some customers, inform Head office to arrange the COO and EUR Certificate as per the requirement

• Organize and coordinate with Manager when he is out of station for all required information

• For payments received in Dubai account, issue receipt and coordinate with finance to post the same in Clearing account

• Credit Notes to be issued for payments received for the Sourcing orders only (No need to make receipt)

• Prepare visa documentation for Manager and do the ticket booking