Tasks:

• Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required.
• Understand menu content, any menu changes, and promotional activities.
• Keep your service area clean, tidy, and well-prepared.
• Efficiently manage the proper settlement of all customer accounts.
• Answer Guest queries in a polite and helpful manner.

Requirements: 

• Friendly, positive, energetic disposition 
• Committed to delivering exceptional guest service 
• Motivated to learn new skills and techniques 
• Smart and tidy, in appearance 
• Positive and willing to participate on a team and work with a winning attitude 
• Excellent communication skills in the local language 
• Flexible, reliable, and responsive to a range of work situations 
• Prepared to manage a variety of customer types, inquiries, and complaints 
• Knowledge of alcoholic beverages and mixing of drinks 
• Previous food hygiene experience 
• Electronic ordering systems experience 
• Cash handling experience