Scope Of Work:

To supervise Room Attendants; to inspect guest rooms, to ensure cleanliness in all public access areas including offices, outlets, rest-rooms, to report rooms ready for occupancy after cleaning, and to manage the supply and its distribution.

Job Responsibilities:

1. Ensures efficiency in the performance of Room Attendants and Public Area Attendants in guestrooms and surrounding area

2. Maintains a worksheet to record rooms inspected daily, assignments for housemen, special projects, guest room status, maintenance deficiencies and significant events and activities during shift.

3. Give special attentions to make-up rooms and ensure supplies are replenished and rooms are properly serviced.

4. Inspects the minimum number of rooms required on a daily basis, as per hotel standard and including check outs, vacant and make-up rooms.

5. Inspects all VIP rooms and blocks rooms prior to guest arrival.

6. Ensures that all cleaned and inspected check outs rooms are communicated immediately to Housekeeping office.

7. To demonstrate the 12-Service Excellence Basics and ensure the whole of the Housekeeping department continually follows the same.

8. Keeps updated with new products in the market.