Tasks:

• Provide and deliver first-class ER services to HR Manager and management team

• Assist HR Manager with HR strategy including succession planning processes in individual hotels

• Manage employee relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability

• Ensure recruitment and selection process is adhered to and ensure that appropriate immigration checks are carried out

• Help achieve departmental goals

• Support the hotel with departmental training requirements

• Control costs when possible and assist in meeting hotel/departmental financial targets

• Ensure pay reviews/absence monitoring/wage queries are managed in line with company guidelines

• Ensure completion of training for hotel security, fire regulations and other health and safety legislation

• Work with local organisations and schools to promote the hospitality industry

• Assist and resolve team member and management queries

Skills:

• Previous experience in HR

• CIPD qualified

• Positive attitude

• Good communication and people skills

• Committed to delivering a high level of customer service, both internally and externally

• Excellent grooming standards

• Flexibility to respond to a range of different work situations

• Ability to work under pressure

• Ability to work on their own or in teams

Capabilities and distinctions:

• Knowledge of hospitality

• IT proficiency