Tasks:

• To create the first positive impression to the guests by greeting them in a warm welcoming manner-by name addressed.
• Provide consistent professional massage and body treatment in accordance with spa protocols and accepted certification practices
• To provide beauty treatments, including manicures and pedicures as required by our guests
• Effectively inform and educate our guests about specific wellness concerns
• Be flexible with your schedule, supporting the needs of the spa
• Properly care for equipment and use proper amounts of product to assist with cost control
• Have complete knowledge and understanding of all services and products offered
• Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedure
• Perform prep work, properly clean and restock room as required
• Communicate to management any and all occurrences involving staff or guests in the spa that require attention
• Actively promote spa treatments, services and retail, as well as programs, promotions and / or discounts available
• Handle guest’s questions and concerns professionally and courteously
• Provide accurate, appropriate and immediate responses to all requests by guests
• Possess the ability to work without direct supervision
• Maintain a posit
• To assess the persons requirements before attempting (or suggesting) any specific therapies.
• To be honest with the customer giving them an honest opinion on whether you think alternative therapy can be beneficial to them.