Tasks:

• Provide professional and current knowledge of wines to guests

• Recommend wines to accompany relevant dishes to patrons

• Describe and up-sell wines to provide excellent customer experience

• Project a professional manner with an emphasis on hospitality and guest service

• Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents

• Ensure accurate billing

• Strive to achieve departmental targets

• Comply with hotel security, fire regulations and all health and safety legislation

• Attend training provided by the hotel

Skills, and values:

• Previous experience in a customer service role in the hotel/leisure/retail sector

• Good grooming standards

• Excellent communication skills

• Passion and commitment to delivering exceptional levels of guest service

• Ability to work on your own or in teams

Capabilities and distinctions:

• Experience as Wine waiter/ess/Wine Waiter/ess

• Good interpersonal skills