Tasks:

• Manage ongoing profitability of your hotel, ensuring revenue and guest satisfaction targets are met and exceeded

• Lead in all key property issues including capital projects, customer service, and refurbishment

• Ensure all decisions are made in the best interest of the hotels and Hilton

• Deliver achievable hotel budgets, and set other short- and long- term strategic goals for the property

• Provide effective leadership to hotel team members

• Lead in all aspects of business planning

• Comply with and exceed Hilton Brand Service Standards

• Ensure costs are controlled and revenue opportunities are effectively sourced and delivered

• Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton Worldwide

• Hold regular briefings and communication meetings with the HOD team

• Respond to audits to ensure continual improvement is achieved

Skills:

• A General Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Experience as General Manager or Director of Operations within a similar quality hotel

• Degree or diploma in Hotel Management or equivalent

• Possess strong commercial acumen, with experience in increasing profitability

• Experience managing budgets, revenue proposals, and forecasting results in a similar sized property

• Excellent leadership skills

• Exceptional communication skills

• In-depth knowledge of the hotel/leisure/service sector