Skills : Education, Qualifications & Experiences 

You should ideally have a diploma / degree in the hospitality field with similar previous work experiences. Excellent written and verbal English communication skills along with strong voice modulation abilities are essentials. Computer literate 

Responsibilities : As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our clients whereby your role will include key responsibilities such as: 

1. Receive each guest client in a professional and friendly manner. 
2. Maintain effective communication with all. 
3. Handle every query in a polite and courteous manner. 
4. Maintain an up to date record of each client. 
5. Complete managements long distance call vouchers.
6. Take messages for management as per the required standard.