Dispatcher / Router / Analyst

Company: Work Abroad Location: Bellingham Department: Engineering Employment Type: Full Time

Essential Job Functions: 

Dispatcher 

  • Daily monitoring of fleet drivers for route performance and adherence to planned route 
  • Updates routing system based on overnight delivery request changes 
  • Works with drivers to help solve routing concerns based on real-time feedback 
  • Roadnet system maintenance based on route review as required 
  • Communicate daily with branch managers on driver performance issues 
  • Reporting as needed / directed

Router 

  • Ensure the most cost effective routed solution while meeting the delivery parameters of the customer as well as the specific needs of the branch 
  • Ensure routing solution complies with DOT hour and weight regulations 
  • Performs post route & driver performance analysis of service time and cost, adherence to stop sequences, travel time, driver cost, equipment cost, etc-.What worked/didn't work 
  • Work with the branches to ensure customer delivery parameters are accurate in Roadnet, 
  • Maintains & update information on daily basis - geocoding, standard route maintenance & updates, Continually review each route for overlap and opportunities 
  • Works closely with branch management to improve routing efficiencies

Analyst 

  • Create "What If" routing scenarios monthly for delivery expense savings opportunities 
  • Analyze to determine & present opportunities for greater efficiency and serviceability, cost savings opportunities, delivery day recommendations, branch origins, and customer open / close times, etc.

Qualifications: 

  • 2-3 years of routing software experience - Roadnet strongly preferred 
  • Bachelor's Degree in Logistics/Operations preferred 
  • Ability to manage time and plan independently 
  • Excellent verbal and written communication skills 
  • Proficient with the Microsoft suite of applications, especially Excel
Apply for this Position
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