Are you someone who is:

• Exceptional customer service focus and skills
• High-energy, positive attitude
• Organizational and scheduling skills
• Driven by the opportunity to make money
• Interested in building a career with a growth-oriented company
• Has a talent for negotiating and high sense of urgency
• Able to build client relationships quickly
• A team player, and the desire to learn
• Business-minded, with an ability to multi-task in a fast-paced work environment
• Experience working in a deadline-driven environment preferred
• Our Ideal Carrier Procurement Representative will also have:
• College degree in business, logistics or transportation-related field and/or Honorable Military Discharge
• 1-5 years of experience with 3PL transportation or inside brokerage sales (not required)

Responsibilities

• Book available freight in a cost effective manner
• Source and negotiate with carrier base to move available loads (Truckload, Flatbed, and Intermodal)
• Schedule pick-up and delivery appointment times
• Communicate effectively with carriers and build carrier relationships
• Build strong liaison relationships with XPO's customer base:
  • Maintain reliable communications with customers regarding changes in pick-up and delivery schedules and potential service failures
  • Communicate customer problems, needs, leads and inquiries to the sales force
  • Quote customers on new lanes when requested
• Recommend process improvements and implement once approved
• Maintain and update accurate information in company's operating systems
• When possible, pre-plan the use of carriers and equipment for efficiency
• Assist in P.O.D. retrieval
• Understand and support the goals, policies and procedures of XPO Logistics
• Maintain confidentiality of company information