The Software Practice Director is responsible for managing and working with specific sales subsidiary engagements in support of growing and expanding the attach rate of professional services, as well as increasing the size, scope and margins of product only deals.

Duties include:
 

• Acting as the primary contact for Solutions and Services Division
• Working with Sales to help qualify professional services or complex product opportunities
• Managing engagements (pre and post-sales)
• Identifying and allocating resource(s) necessary to fulfill the opportunity
• Aggregating content for inclusion in Statements of Work (SOW) or Request For Proposal (RFP) responses
• Creating SOWs for presentations to customers
• Working with Management, Business Development, and other resources to create solution offerings appropriate for the supported PC Connection's sales subsidiary
• Performing or assisting, as required, with the performance of billing, time and expense tracking
• Ancillary responsibilities may include the creation of internal and external communications; management of Professional Services System, Engineer's technical certifications, and management of Professional Services Partner Network members
• Assist with the creation of presentations to be used by Professional Services supported Sales Teams
• Presenting Professional Services capabilities and competencies to the Sales Teams and end-user customers
• Providing pre-sales support as required and requested to grow the Professional Services offerings of the supported sales subsidiary
• Attendance at trade-shows and vendor sponsored events to represent professional services
   

REQUIREMENTS

• Self-starter and capable of managing engagements from beginning to end
• Excellent written, verbal and presentation skills are a must
• A minimum of ten (10) years experience consulting in the IT Professional Services industry is desired
• An understanding of finance, including the ability to create and present TCO and ROI scenarios is a plus
• Master's or Bachelor's degree, preferably in computer science, business administration, management or related field
• Ability to make rapid and concise decisions based on sound technical basis
• Ability to communicate to diverse groups of technical and non-technical users
• Experience in designing, configuration, and delivery of core Microsoft infrastructure solutions, including Windows Server 2008 R2, Hyper-V, and Exchange 2010
• Strong knowledge of troubleshooting software and hardware and being able to follow installation from beginning to end
• Technical certification: MCTS, MCITP, VCP, CCEA a plus
• Knowledge of Windows Server, Active Directory, Hyper-V, Exchange, System Center Suite, Lync, SharePoint Server, Office 365 (Microsoft Cloud) and Windows Azure a plus

Olga Didukh
Professional Recruiter
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