Our company is the world's largest duty free jeweler, offering handcrafted timepieces and jewelry of unparalleled distinction from some of the world's most iconic designers.

Our mission statement is "Luxury, Value and Trust". We strive to consistently exceed customer expectations by anticipating their needs, desires and dreams, and by offering supreme levels of service.

We are offering a unique workplace that is as exciting and rewarding. We are looking for talented and unique individuals to join the family and become a part of what we represent.

We invite you to discover your potential and grow with a great company. With personal contact with superiors and the opportunity for promotions and relocations, it is a great journey to start!

Position: Receptionist/ Call Center Operator

The receptionist at DI is responsible for handling front office reception and administrative duties, including answering and distributing phones and emails and greeting guests.

Job Responsibilities:

•Greet visitors warmly and make sure they are being treated

•Answers high volume calls in a professional way

•Directs the caller to the appropriate customer service representative

•Answer general inquiries about the company

•Answer emails from customers

•Obtain initial information regarding store purchase to open a claim to be assigned to a customer service representative

•Update customers inquiring about claims

•Ensure reception area is tidy

•Coordinate mail flow in and out of office

•Coordinate office activities

•Other duties as assigned by supervisor

 Requirements/Skills:

•HS diploma or equivalent

•Reception or customer service experience

•Knowledge of Microsoft Office

•Telephone skills

•Organizational skills

•Ability to multitask in a busy environment

•Ability to speak clearly and calmly to customers

•Team player

•Communication skills

 

Olga Didukh
Professional Recruiter
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