Job Description
Major Responsibilities:
• Manages Executive Assistant Manager – F&B calendar and independently schedules appointments
• Handles telephone inquiries concerning all F&B Outlets information
• Handles incoming and outgoing correspondences and memorandums and to respond in writing
• Prepares weekly duty roster of all F&B Department staff Outlets
• Maintain a highly organized F&B office filing, typing, faxes, e-mails, scanning, etc.
• Create designs for events fliers, menus, promotion materials, special promotions
• Work in closely with the EAM-F&B on new project and updating the SOP, job description and job specifications
• Maintaining and updating employee personal files
• Prepare all paper works related to the HR Department
• Coordinates and arranges meetings, prepares agendas and minutes, issues information
• Handles travel arrangements
• To assist F&B Outlet Managers as and when required according to business need
• Assist Executive Chef as and when required
• Carry out any duties as may be requested by the EAM – F&B in his absence
• Maintains a high level of confidentiality in all works
• Attends daily briefings, departmental communication meetings, training sessions and to ensure that all staff operates in line with the instructions received
• To ensure and maintain good relations with clients and suppliers
• Ensure effective communication is kept between the F&B Outlets and Kitchen Department
• To adhere to all the hotel standards and procedures at any given time
• Responsible for a clean and tidy working area (Food and Beverage Office)
• Be aware of any activities and events operating with in the hotel
• Assist with monitoring and reordering of stores items, minimizing where possible to avoid over expenditure
• Reports any maintenance defects to the engineering department
• Establishes and update a working database of clients
• Carry out any other administrative or service related tasks as may be assigned
• To be aware of hotel – internal functions and outlet promotions
Requirements
Knowledge and Skills:
• High school education or equivalent experience.
• Six to twelve months of restaurant, food and beverage, or equivalent experience is required
• Requires a working knowledge of the restaurant aspect of services, policies or operations and general knowledge of the hotel.
• Working knowledge is generally learned on-the-job.
• Requires knowledge or the ability to operate computer equipment and the reservations system.
• Requires reading, writing and oral proficiency in the English language.
Alisa Rakhubovskaya
Professional Recruiter
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