We are seeking a passionate community manager for its expanding social media department.

The successful candidate must demonstrate strong ability in managing and moderating different social media platforms such as Facebook, Twitter, LinkedIn, Instagram and others.

The Community Manager will be responsible for ensuring active and engaged communities around a defined topic or topics by managing long-lead editorial calendars, monitoring online conversations and participating in those conversations to build brand visibility and thought leadership.

The goal is to establish a presence for our partners as well as to integrate their messaging into the community in a compelling and valuable way for the members.

The candidate will be reporting to the social media manager and will be working closely with the content department team.

Key Responsibilities:

Good online research skills to monitor and understand client’s market and competitors.

Summarize insights and conversations to create actionable, client-facing reports that lead to optimization

Follow and maintain content strategy

Work closely with content department to maintain agreed content calendar

Post relevant content in accordance with content calendar and monitor progress.

Review user generated comments and posts in a quick and timely manner

Respond to comments, when appropriate, in order to foster a positive community and add value to the user’s experience.

Enforce the Social Media Guidelines as defined by the brand.

Escalate User Generated Content, where appropriate, to internal and client stakeholders.

Requirements

Qualifications:
(Preferably) Has a bachelor’s or associates degree in business, communication or information technology and/or related fields.

Have excellent verbal and written communication skills in English

Written , Spoken Arabic skills mandatory. 

1 year of experience managing social media platforms or communities for brands

Team player, with the confidence to take the lead and guide other partments when necessary

Good technical understanding and can pick up new tools quickly

Have a good knowledge of principles of customer service

Kateryna Diachenko 

Professional recruiter

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