- Courteously receives and properly routes incoming calls.
- Take down and relay messages.
- Record and perform wake-up calls.
- Answer inquiries pertaining to hotel services; registration of guests, shopping, dining, entertainment, and travel directions in a proffessional and friendly manners.

Skills

Level of Education

Vocational education Areas of study Hospitality Professional experiences

1 to 2 years Languages essential

English (Primary tongue) Essential and optional requirements

Desired candidate should be a Hotel Management graduate with a minimum of 1 year experience as Telephone Operator in hospitality. Must be computer literate with effective communication skills and an excellent command of written and spoken English.
The ideal candidate will be a hands-on professional with a passion for service quality and excellence. Outgoing, creative and eager to share the desire to deliver Novotel service standards and ACCOR values with guests and associates.

Angelina Lytvynenko,

Proffesional recruiter

aworkabroad.com

twitter.com/angworkabroad

facebook.com/angelina.aworkabroad

linkedin.com/pub/angelina-lytvynenko/ba/787/199