Job Description

 

Manage, coordinate, and execute group assignments turned over by the Sales Department. Monitor all contractual agreements pertaining to guest room blocks, meeting space, food and beverage and special concessions. Effectively communicate to all hotel departments the information necessary to successfully execute the group’s needs while maintaining a good client relationship. 

Maintain strong client relations and ensure that convention specifications are communicated and executed for a successful meeting experience for the meeting planner and attendees.

Monitor and manage room blocks according to contract utilizing group history reports and information given by clients to maximize hotel revenue, making adjustments as necessary.

Requirements

Must be able to speak, read, write and understand English.

• Must be able to read and write to facilitate the communication process.  

• Requires good communication skills, both verbal and written. 

• Most tasks are performed independently or in a team environment with the employee acting as a team leader. There is minimal direct supervision.

• Extensive knowledge of food and beverage products, proper preparation and presentation of food and beverage items.

• Extensive knowledge of meeting room capacities, banquet set-up, audio-visual and any other pertinent details as they relate to function room set-up. 

• Ability to assess/evaluate employees performance fairly.

• Ability to supervise, train and motivate multiple levels of managers and employees.

• Knowledge of hotel and competitive market.

• Must possess basic computational ability.  

• Must possess computer skills, including, but not limited to, accounting programs, Microsoft Word, Excel and Isac.

• Excellent inter-personal and sales-related skills.

• Exceptional organizational, supervisory skills.

• Exceptional food and beverage knowledge and pricing.

 

Julia Still
Recruitment Manager
Work Abroad
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