JOB DESCRIPTION:

• Assist in setting up central kitchen and adding new desserts to menu of Bakery
• Must be able to manage the Kitchen as Executive Pastry Chef
• Abide by ISO training, train team in Central kitchen/bakery
• Flexible at working hours, and always be punctual
• Establish a guideline to follow at the bakery when it comes to safety, health, cleanliness, respect and quality
• Assist in ensuring targets are met, and profit margins are maintained by monitoring costs through the business control system
• Ensure that the quality is always consistent with strong attention to detail
• Lead the team by being creative in the products and solving problems on the spot
• Extremely organized and be able to plan the day ahead at ease to effectively meet established deadlines
• Responsible on keeping check on food inventory and outside orders
• Ensure quality control is checked and approved prior to sending desserts out to clients
• Able to take on new tasks designated by co-founders
• Act on any client feedback if needs direct action
• Adhere to all systems and procedures set by co-founders 
• Manage a team of junior & senior team members and be able to scale for growth 
• Work closely with other Pastry Chefs to assist in setting up new additions to the SugarMoo menu 
• Develop SOP guidelines for operations 
• Create recipe manual for all products created 
• Monitor product with Chef to ensure Quality is always consistent
• Ensure bakery & SugarMoo has a great work flow and resolve any issues 
• Be involved in any Web/App updates
• Implement interface for ordering online (through app or website), from Web to Bakery & to dispatch outlet (As soon as something is ordered, for Chef and logistics team be ready) 
• Manage both locations at bakery and dispatch outlet 
• Assist on marketing SugarMoo on both traditional & social media 
• Look for best Kiosk setups and locations (whether in malls, highly populated areas, or even birthday/event functions at villas) 
• Build relationships with suppliers, retail partners, procurement managers, hotels and other business institutions 
• Monitor costs spent, and insure sales are growing on a monthly basis
• Trouble shoot problems & flag bottle necks at early phase 
• Training & development of staff 
• Weekly calls with co-founders to discuss progress of the week.
• Research & development of new concepts and products 
• Motivate team, along with pastry chef and logistics delivery to always be positive. We encourage & highly promote an engaged, motivated and passionate workforce 
• Ensure SugarMoo is always a step ahead of the competition (locally and globally) 
• Focus on improving branding and packaging of SugarMoo 
• Ensure client satisfaction is always exceeded
• Keep clients engaged and have them interact by doing specials and discounts on certain desserts at opportune times 
• Develop long term monthly, quarterly & annual plans 
• Strategize with co-founders new business opportunities & growth plan for the business 
• Media Savy and capable of being spokesperson across all media outlets 
• Influential in the community and up to date with all trends pertaining to business

Anna Savchuk
Professional Recruiter
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