As a Hotel Manager, you will be responsible for managing
the day to day operational and financial performance of the hotel. Your
Core work activities include:
· Assists in the development and implementation of the Strategic
Plan, Marketing Plan, Budget and Goals Programme to ensure on an on-going basis
optimum guest satisfaction, sales potential and profitability
· Ensures highest level of guest satisfaction by providing within
corporate standards quality guest services and amenities
· Interacts with guests and individuals outside the hotel including,
but not limited to, current and potential clients, owning company
representatives, community leaders, government officials, travel industry
representatives, suppliers, competitors and other members of the local
community
·Coordinates functions and activities with the Area General Manager
and Corporate staff as appropriate
·Manages the functions of all hotels personnel through supervision
of the hotel department heads
·Assists in monitoring present and future trends, practices and
systems in the hotel industry and determines and ensures execution of
competitive programmes as directed
·Participates in conducting weekly inspections and ensures physical
facilities are kept in optimal condition by full implementation of preventive
programmes and judicious planning and management of FF&E as directed
·Ensures emergency procedures are practiced and enforced to provide
for the security and safety of guests and employees
·Monitors applicable laws and regulations, including Health and Safety,
and ensures compliance
·Establishes and maintains effective internal communication and
meetings structures to ensure optimum teamwork and productivity
·Establishes and maintains a prominent level of visibility and
involvement in the property and business, social and governmental communities
as appropriate
·Establishes and maintains effective employee relations
·Contributes in installing and monitoring cash management
programmes including inventories and receivables
·Develops recognition programmes, advertising and promotional
campaigns to obtain greatest market awareness and patronage
·Reviews energy conservation programme to ensure minimum energy and
utility consumption without sacrificing human comfort
·Monitors purchasing practices to ensure compliances with IHC
policy and procedures
·In the absence of the Area General Manager, assumes
responsibilities as appropriate. Keeps Area General Manager informed of any
unforeseen events, which may occur in his/her absence
·Assists in selling hotel through personal involvement with all
potential markets as required
·Ensures environmentally friendly practices are implemented in
accordance with the IHG Environmental Manual/local laws and regulations
Required Qualification/Experience/Skills
Alisa Rakhubovskaya
Professional Recruiter
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