Analyse colleague development needs in the hotel
• Develop annual hotel colleague development plans and prepare monthly reports
• Develop and maintain hotel’s colleague development library and co-ordinate acquisitions
• Consult with the Learning & Development Leader for the co-ordination of colleague development courses
• Conduct colleague orientation to the company and hotel and ensure that all colleagues receive appropriate orientation, a copy of their job description, a handbook and local guide and information on Human Resources services
• Co-ordinate with the Human Resources Department and Housing Supervisor to ensure all new colleagues are shown around the housing complex for orientation and receive information needed
• Oversee on the job training of new and existing colleagues
• Oversee re-development of colleagues

Skills

Education, Qualifications & Experiences

You should ideally have a degree in the hospitality field with preferable minor experiences in a professional training environment and some knowledge in instructional methods and training techniques. You must have a good working knowledge of computers and the ability to navigate within a variety of software packages such as Excel, Word and PowerPoint along with excellent communication and presentation skills.

Knowledge & Competencies

The ideal candidate will be passionate about training and developing others with the ability to conduct and follow structured training programs in a charismatic and enthusiastic way. You enjoy working with all level of colleagues in a diverse environment, portray good customer service, interpersonal, team building and conflict resolution skills and posses following additional competencies:

Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results

Alisa Rakhubovskaya

Professional Recruiter

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