As a Front Office Agent, you will ensure that the highest standards of hospitality and welcome are demonstrated at all times on front desk in the hotel. Your key responsibilities will include check in and check out of guests, billing, messaging and guest relations. You will have a good knowledge of the hotel's facilities and services and will pass this information on to the guest whenever the possibility arises, in order to maximize hotel sales.
The successful FO Agent candidate must be able to demonstrate that they can multi task effectively, be enthusiastic and positive in their nature and have an excellent telephone manner. . The successful candidate will also ideally have previous experience of working in a receptionist role ideally within a hotel environment. Previous experience of using Opera Fidelio or another Hotel PMS system is advantageous.
Age requirement not less than 26 years
Female Only
2 years in the similar role
In return we'll give you a generous financial and benefits package including uniform, free meals on duty, pension scheme, fitness club membership, hotel discounts worldwide, access to a wide variety of discount schemes and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself.
Alisa Rakhubovskaya
Professional Recruiter
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