We have an amazing opportunity for an experienced Fraud Analyst (Russian Speaking) to join the team. This purpose of this newly established role will be to proceed with the Company’s anti-fraud protocols in a way that protects the Company and its stakeholders from harm caused by fraud and error, whilst maintaining the Company’s ability to transact freely and efficiently with its customers. The role will report directly to Fraud Manager.
Key Responsibilities:
Responsible for investigating new customer account using various fraud prevention tools
Email checks, identify potential risks to the company in accordance with internal guidelines and polices
Work closely with management to make sure all compliance and regulations are upheld as per company and regulatory guidelines
Review of daily sign ups and duplicate accounts
Detection of new fraud techniques and highlighting K.F.P to minimise risks
Dealing with customer complaints and issues escalated by the Payments/Other Departments
Review of User Alerts and remedying the appropriate actions
Provide regular feedback to direct reports and Management
Ad hoc projects driven by business needs
Review of daily transactions in line with online regulations and risks identified by the company
Handling suspicious accounts and events in accordance with company procedure
Review of customer documentation and KYC checks for various jurisdictions in line with policy
Review of affiliate documentation and KYC checks for business partners
Prevent financial loss as a result of fraudulent behaviour
Proactive risk assessment
Maintain procedure and process’ that drive the identification of high risk transactions
Actively contribute to identifying initiatives, system improvements, and process improvements
Other responsibilities:
Escalating issues to senior management as appropriate.
Keeping abreast of professional knowledge by participating in training, maintaining personal networks and studying developments in quality management within the industry.
Undertaking other reasonable duties as instructed by senior management.
Required Skills and Abilities
Good knowledge of online payment methods, their operation and best practices for optimization.
Good knowledge of the online gaming industry.
Proficient in MS Office Tools, including MS Excel.
Fluency in English and Russian.
Good attention to detail.
Solid analytical skills.
Proactive approach.
Good organisation and prioritising abilities.
Ability to multitask and work under pressure.
Exceptional problem-solving skills.
Anna Savchuk
Professional Recruiter
aworkabroad.com
anna.savchuk@aworkabroad.com
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