As Sales Manager, you will analyse local market trends and competitor activity to recommend strategies that keep the hotel a leader in the marketplace through the development of future and repeat business. Specifically, you will be responsible for performing the following tasks to the highest standards:
Develop customer accounts and travel within the local area to drive business into the hotel and to increase market/customer share in all revenue streams
Negotiate room rates/packages with corporate clients
Develop and implement creative local marketing channels, including social media channels
Prepare company contracts for the hotel in accordance with current business and pricing conditions
Work within current business strategies and recognise potential opportunities
Cooperate with other departments in the hotel to create an exceptional guest experience and build strong, comprehensive sales programs
Attend Sales events as required
Produce accurate and timely reports that meet the needs of the Director of Sales and senior management to include the reporting of appointments, calls made and business leads
Answer customer queries in a prompt and professional manner
Manage staff performance in compliance with company policies and procedures
To successfully fill this role, you should maintain the attitude, behaviors, skills and values that follow:
Positive attitude and excellent communication skills
Commitment to delivering a high level of guest service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work under pressure and under own initiative
Experience in a managerial sales role with a proven track record of closing sales and exceeding personal and departmental targets
Previous experience in a luxury hotel within the UAE
Svitlana Kovalenko
Professional Recruiter
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