We offer excellent career development and growth opportunities for our colleagues who have the talent, dedication, drive and passion to be part of a leading global luxury hospitality brand. If you are looking for a dynamic environment for growth, please join us as :
Senior Butler Summary of Responsibilities:
Responsibilities and essential job functions include but are not limited to the following:
- To consistently provide thoughtful, caring and sincere service.
- To identify and anticipate guests’ needs and ensure personalized service is provided
- To inform other operating departments of matters related to Butler operations, notably Front Office, to ensure VIP status is communicated
- To schedule routine inspections of all butler areas including occupied and non-occupied rooms
- To ensure all Food and Beverage needs are provided as requested
- To assist with any plans or arrangements the guest intends to make during their stay
- To ensure that all requests from guests are followed up on
- To assist guests regarding hotel facilities in an informative and helpful way
- To follow department policies, procedures and service standards
- To follow all safety policies
- Other duties as assigned
Qualifications:
- Fluency in Russian or Arabic
- Previous experience as a butler required
- Must possess a professional presentation
- Must possess outstanding guest services skills and sophisticated verbal and communication skills
- Computer literate in Microsoft Window applications an asset
- University/College degree in a related discipline an asset
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work well under pressure in a fast paced environment
- Ability to work cohesively with fellow colleagues as part of a team
- Ability to focus attention on guest needs, remaining calm and courteous at all times
Physical Aspects of Position: Physical aspects of the position include but are not limited to the following:
- Frequent standing and walking throughout shift
- Occasional kneeling, pushing, pulling, lifting
- Occasional ascending or descending ladders, stairs and ramps
Best regards,
Anastasiya Krasnozhon
Professional Recruiter
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