RESPONSIBILITIES:

-Maintain client relationships through product support over the phone.
-Respond to incoming calls and email from end users.
-Manage effectively all incoming incidents in a customer service environment
-Gather information from customers, troubleshoot technical issues

PERSONAL REQUIREMENTS:

-Russian native speaker
-High level of English (written and oral) 
-Team player 
-Willingness to learn and apply new technologies 
-Analytical skills with demonstrated problem solving ability desired 
-Ability to operate in high pressure situations 
-Good technical skills and knowledge preferable
-Excellent communication skills.

Offer

-Salary: 16. 000 gross/year + performance bonus (around 3000 )
-Full time shift: 39 hrs/week, rotating shift tfrom Monday to Sunday.
-Real possibility to grow within the company 
-Opportunity to join our international team 
-The work is located in Barcelona Center 
-Free Spanish/Catalan classes in a Certified Institution
-Relocation Package provided.

Anna Savchuk
Professional Recruiter
aworkabroad.com
anna.savchuk@aworkabroad.com
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